Terms

Overview

Soft is operated by Tryfta Digital UG in Munich, Germany. Through this website, Soft sells physical goods, including phone cases and sweaters. By placing an order, you agree to these terms.

All orders are subject to availability. Prices and product offerings may change before an order is confirmed. Payment is processed securely through Stripe. Your order is accepted when Soft sends a confirmation or otherwise confirms the purchase.

Shipping

Soft ships purchased products to the shipping address provided at checkout. Delivery timing may vary based on destination, carrier, and product availability.

Returns and order issues

If your order arrives damaged, defective, or incorrect, contact [email protected]. Soft will review order issues case by case and work toward an appropriate resolution.

Product information

Soft tries to keep product descriptions, colors, images, and other product details accurate. Minor variations may occur, including differences caused by materials, production, or screen display.

Liability

To the extent allowed by law, Soft is not liable for indirect, incidental, special, or consequential damages arising from use of the site or purchase of products. Nothing in these terms limits any rights or remedies that cannot be waived under applicable law.

Changes

Soft may update these terms from time to time by posting the revised version on this website.